All investments come with an element of risk attached. A stocks and shares portfolio can crash overnight, while newer alternatives such as cryptocurrency are notoriously volatile.
In peer-to-peer lending, the key risk is that the borrower could be unable to repay their loan. This would result in a default, and may result in investor losses, including capital losses.
However, at Loanpad, we have set a few key processes in place that reduce the risks for our investors and help to protect your investments.
- All of our loans are backed by property
We take collateral on every loan so that in the event of a borrower default, the underlying property collateral can be sold to recoup our investors’ collateral. Before any new loan is approved, we ensure that the underlying property collateral has a good chance of being sold in a timely manner if need be.
- First charge on every loan
A first charge is a legal right that gives one lender priority over others to claim money from a property if the borrower defaults. Loanpad takes a first charge on every loan, so we will be first in line to be paid if a loan goes into recovery proceedings. This is important as it gives us the best possible chance of being able to make our investors complete by repaying their capital investment. This is one of the reasons why Loanpad investors have not lost a single penny of their capital to date.
- Low LTVs
Loan-to-Value (LTV) is the percentage of a property’s value that you’re borrowing. For example, if you buy a house worth £100,000 and borrow £80,000, your LTV is 80 percent. The higher the LTV, the riskier the loan for the lender. Loanpad maintains very low LTVs in order to minimise lender risk. As of July 2025, the average Loanpad LTV was 44.46 percent. This means that the value of the property would have to decline by 55.54 per cent before our ability to recoup the capital investment is affected.
- Senior lending position
Loanpad’s lending model brings together established property lenders and retail investors, with the property lenders taking on the highest risk – or junior – part of each loan. Our retail investors invest in the senior part of the loan, which means that they are effectively shielded from the riskiest parts of the loan, but can still earn competitive returns. If a loan goes bad, the property lenders will incur the greatest losses, while the retail investors will be repaid first.
- Ongoing due diligence
Every new loan that is onboarded to the Loanpad site is subject to intensive due diligence focusing on property valuations, borrower experience, and the legal and security aspects of each loan. This due diligence continues even after the loan has been approved, to ensure that the borrower is still able to make repayments, and that everything is going according to plan. By keeping such a close eye on every loan, Loanpad is able to actively manage the loanbook and identify any potential problems ahead of time.
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Two Decades In, P2P Lending Still Delivers Strong Returns
Peer-to-peer and online direct lending made an average return of 7.61 per cent in 2024, according to the latest statistics from the 4th Way P2P And Direct Lending (PADL) Index.
This means that online lending has outperformed inflation in nine out of the past 10 years and has earned investors 7.31 per cent per annum annualised, net of investing costs and bad debts over the past decade, 4th Way said.
By comparison, 4th Way calculations showed that the FTSE 100 has returned 4.77 per cent annualised over the same period, after assuming one per cent in investor costs. FTSE 100 returns have beaten inflation in six out of the past ten years.
According to 4th Way, in 2024, the FTSE 100 delivered 8.54 per cent in net returns to investors, beating online lending returns by 0.93 per cent.
“Share investors returns pipped P2P lending last year, but despite now coming out of a tough time for borrowers, the past few years have shown the reliability of this asset class, with solidly positive results,” said Neil Faulkner, co-founder and managing director of 4th Way.
“Indeed, online lending as an asset class has had positive returns every year since it started in 2005, even when considering all closed platforms. 20 years later, when will the wider investing community will catch on?”
Faulkner added that online property lending has stably paid out approximately six to eight percent per annum, “comfortably” beating the stock market in the long run and without the volatility associated with equity investing.
Despite another year of positive returns, the PADL data found that P2P and online direct lending suffered its heaviest ever losses in December 2024, with total loan write-offs amounting to almost £4m in interest and capital. Without these losses, the PADL Index would have reported a return of 8.12 per cent for the year.
4th Way reported that the worst 12-month period for online lending happened around 10 years ago, when the sector pulled in 5.51 per cent in net returns, while the stock market made just two per cent. The best 12-month period saw investors earn 8.77 per cent from their online lending investments.
The PADL Index comprises data collected from six of the largest P2P and online lenders in the UK, including Loanpad. Together, the total lending volume of these platforms is equal to half the size of the P2P lending market, at around £750m.
Independent ratings agency 4th Way has tracked the performance of the online lending sector since July 2014.
“Loanpad is a proud constituent of the PADL Index, and we report our performance data directly to 4th Way,” said Neil Maurice, Chief Operating and Finance Officer at Loanpad.
“We are not surprised to see another year of positive returns for the asset class. P2P lending has been around for 20 years and during that time it has proven its ability to deliver competitive, consistent returns for investors, while adding diversity to investor portfolios.
“While past performance is no guarantee of future returns, the long track record of P2P lending helps show that this asset class can deliver for its investors. This is thanks to strong due diligence, conservative lending practices and well-chosen investment opportunities. We look forward to seeing what 2025 brings.”
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How P2P Lending Enhances Portfolio Diversification
Savvy investors understand the benefit of a diversified portfolio – especially during times of economic volatility. The post-Covid investment landscape has been characterised by uncertainty and has led many seasoned investors to reimagine their portfolios in a way that is better suited to the current investment landscape.
For some, this may mean choosing more fixed income opportunities and carving out a small portion of high-yielding investments.
Peer-to-peer lending can offer fixed returns which are competitively priced. As with investment products, investors should always carry out their own due diligence to ensure that they have chosen a regulated platform which has a good reputation in the market.
Why diversification matters
Diversification is a cornerstone of sound investing. By spreading investments across different asset classes, sectors, and geographies, investors can reduce the risk of large losses from any single investment. P2P investing is not correlated with the stocks and shares market, or with the public bond markets, so it offers a way to diversify your money outside of the mainstream. If the stocks and shares portion of your investment portfolio sees a sudden drop in value, the P2P segment of your portfolio is unlikely to be impacted.
Creating a diversified portfolio can also mean choosing a variety of yield opportunities. For example, the majority of investors will choose to keep a certain amount of their investment portfolio in a low-interest cash account, or in low-paying government bonds. These types of investments exist at the lower end of the risk spectrum and offer some reassurance to investors that in the event of a market crash, at least one part of their portfolio will be shielded from the risk of capital loss.
For most investors, a diversified portfolio is about creating balance. Higher-yielding investments often come with higher risk. It is possible to earn double digit returns but there is a risk that in the event of a borrower default, some or all of the investor’s capital investment could be lost. The risk of capital loss has to be weighed up against the opportunities to earn a higher return. In a well-diversified portfolio, higher risk investments should be balanced out by the inclusion of lower-risk strategies elsewhere.
Diversification within P2P
It is also possible – and advisable – to add diversity within the P2P segment of your investment portfolio. You can do this by investing your money with more than one platform, and by choosing to spread your investments across multiple P2P loans, rather than manually selecting one loan at a time.
By spreading your investment, you are also reducing the risk of capital loss. If all of your money is tied up in one P2P loan, and the borrower goes into default, you could lose some or all of your initial investment. However, if you are invested in 100 loans and one of them goes into default, that would represent a maximum loss of one per cent of your overall portfolio.
Additional P2P diversification can be added by splitting your money across several different types of P2P loans. It is possible to use P2P investing to access property-backed loans, consumer loans, business loans, and even litigation loans. Research the market and ensure that you have all of the information you need before committing your funds.
P2P lending can be a valuable component of a diversified investment portfolio. By adding an alternative asset class that offers the potential for higher returns and lower correlation to traditional investments, retail investors can enhance their portfolio’s risk-return profile while maintaining a focus on long-term growth.
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What’s Ahead for P2P Property Lending in 2025?
2024 was not without its surprises – a new UK government, ongoing geo-political tensions across the world, and the end of an era of stubbornly high base rates. Yet throughout the year, the peer-to-peer property lending sector remained relatively robust. In fact, 4th Way published research this year showing that P2P returns have outpaced the stock market over the past decade, with annualised returns after costs of 7.36 per cent per annum, compared with 4.9 per cent per annum for the stock market.
Despite macro-economic volatility and the difficult lending environment, platforms like Loanpad continued to grow their loan books and attract more investors, proving the resilience of P2P property lending. Loanpad passed its £100m lending milestone while maintaining its zero loss record, further demonstrating the growth potential of P2P even during tough years.
While no one knows what 2025 has in store, a few key trends are already emerging that give us an idea of what we can expect in the year ahead…
1. Increased IFISA uptake
The Innovative Finance ISA (IFISA) is now a well-established part of the financial services landscape, and uptake is likely to grow as sophisticated investors seek higher yields for the tax-free elements of their portfolios.
In the November 2023 Budget, then-Chancellor Jeremy Hunt extended the remit of the IFISA to include open-ended property funds and long-term asset funds for the first time. These changes came into effect in April 2024, and since then a number of IFISA-eligible funds have launched, raising awareness of the structure and its benefits to investors.
The upcoming ISA season will further spotlight the IFISA, giving another boost to the tax wrapper and the P2P platforms that offer it.
2. Consolidation
The P2P market has come under increasing regulatory scrutiny in recent years, and this has led to the departure of a number of platforms which were unable to meet the high standards of practice which have been set by the Financial Conduct Authority.
While some P2P lenders have opted to trigger the wind-down provision in their business model, others have simply pivoted away from P2P and rebranded themselves as alternative lenders. Further consolidation could take place in the market next year as smaller players wind down or are bought out.
3. Bank retrenchment
Banks have been lending less money to small and medium-sized enterprises (SMEs), and this has allowed the alternative lending market to boom in recent years. Banks have shown little willingness to resume these lending activities, and this creates a huge opportunity for alternative lenders to step in and supply much-needed funding to businesses, consumers and property investors across the country.
4. The rise of AI
Alternative intelligence (AI) entered the mainstream in 2024, but 2025 will see even more fintechs attempt to harness the power of AI to grow their businesses and reduce their overheads.
AI is already being used by some alternative lenders to collate and analyse data, and provide customer service via the use of chatbots. In the wider credit ecosystem some firms are using AI to create credit scoring models with the intention of speeding up their underwriting process. If successful, P2P lenders could dramatically enhance their loan decision processes to attract more borrowers and originate more loans.
5. ESG redefined
Environmental, social and governance (ESG) issues have been a corporate buzzword for years, but in 2024 the sheen came off ESG investments a little, as investors prioritised yield and became sceptical of the term ‘ESG’ amid a number of high profile greenwashing scandals.
The new eco-buzzword of the season is ‘impact’ investing, which focuses on biodiversity and longer-term results such as the green energy transition. The redefinition of ESG is likely to continue across 2025, particularly if stability returns to the markets, and investors feel that they can be more considered with their portfolio allocations.
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P2P INSIDER
Supercharge your understanding of Peer to Peer investing todayIs the UK Property Market Poised for a Comeback?
The UK’s property market can be seen as a key indicator for the economic health of the country. A prolonged housing shortage means that in theory, demand is outpacing supply. However, the Covid pandemic, rising interest rates, the higher cost of living and a lack of wage growth has led to a recent slowdown in property sales, and a drop in house prices over the past two years.
This property slowdown has been widely documented, and it has understandably rattled many property owners and investors. However, independent industry analysis suggests that there is less reason to believe that we are headed towards a property crash. In fact, according to most sources, the UK’s property market recovery is already underway.
The most recent Halifax1 data found that average house prices fell by 0.1% in May 2024, month-on-month, and by 0.3% quarter-on-quarter. However, on an annual basis, property prices are actually up by 1.5%.
In certain areas, this annual growth was even more pronounced. Halifax reported that the strongest performing area in the UK was the north-west of England, where house prices grew by 3.8% on an annual basis in May. In Northern Ireland, prices were up by 3.2% over the same period.
And while the base rate remains stubbornly high at 5.00%, a slew of analysts have predicted a rate cut by the end of the year. This appears to have reassured house buyers, who have been actively seeking out mortgages again. In March, the Bank of England confirmed that UK mortgage approvals reached an 18-month high2, with lenders approving a total of 61,300 home loans.
This suggests that would-be homeowners are regaining their confidence and showing a willingness to invest in property again, despite the market’s recent volatility.
This has also been reflected in the housebuilding market. In a recent trading statement, housebuilder Bellway3 reported a rise in customer demand as a result of “an improvement in affordability, driven by a moderation of both mortgage interest rates and consumer price inflation and an increase in wages.”
By June 2024, the average rate for a two-year fixed mortgage at 75% loan-to-value was 5.89%4. This is more than double the average rate of early 2022. However, property buyers may be willing to stomach these rates in the expectation that they will come down again by the time they need to refinance. In the meantime, they can take advantage of slightly lower property values to buy their dream home or investment property now.
Historical data from the Office for National Statistics5 found that by the end of 2023, average UK property prices were at a 12-year low. By December 2023, the average home was selling for £285,000, £4,000 lower than 12 months previous. In many ways, it is a buyers market – just as long as buyers are willing to stomach a couple of years of higher rates.
Seasoned property investors know that this is a cyclical market which is closely tied with macro economic movements.
[1] bit.ly/3NNhwpu
[2] bit.ly/3YpRspj
[3] bit.ly/3YvvfXb
[4] bit.ly/3C4xPvA
[5] bit.ly/48ugQ1U
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How Loanpad is Adapting to Interest Rate Changes
Interest rates have been on a rollercoaster ride in recent years. Covid saw the base rate fall to an all time low of 0.1 per cent1, and these record low rates were held until December 20212, when the Bank of England began to make small quarterly increases as the economy returned to normal working conditions.
However, a new blow was dealt in October 2022, with the now-infamous Liz Truss budget3. This caused inflation to spike, and the Bank of England began accelerating its rate hike plan. 18 months later, the base rate was at a 15-year high of 5.25 per cent4.
The base rate is a key indicator of market health. The central bank sets the rate at which banks can borrow from it, and this duly informs the rate at which loans are set.
Any changes in the base rate are therefore likely to have a knock-on effect on the price of lending, and this includes the price of peer-to-peer loans.
“You have to take into account interest rate changes,” says Neil Maurice, Chief Operating and Finance Officer at Loanpad.
“In the year or two coming up to the interest rate rises we were already talking about the potential impact of interest rate rises.”
In order to manage this risk, Loanpad made the decision to place the majority of its new loans onto variable rates to enable more flexibility in increasing its rates to investors as base rates increased.
From July 2022, Loanpad began been increasing investor rates by approximately 0.1% per month. This was done with the full co-operation and support of the platform’s lending partners.
“We had that conversation with our lending partners and we learned that borrowers don’t want to be exposed to massive interest rate rises throughout the term of the loan but they’d accept a smaller capped movement,” explains Maurice.
“So in October 2022 onwards, we moved most of our new loans onto a variable rate structure.”
As of June 2024, Loanpad was targeting returns of between 5.5% and 6.5% for investors, representing an increase of almost 2% from June 2022. However, Maurice notes that these rates could also drop again in the future, depending on the movement of the base rate.
“As interest rates come down our rates should also come down as well,” he says. “We have to be able to adapt to the market and pay our investors competitive rates.”
By implementing variable rates, Loanpad can ensure that investors are getting competitive returns on their investments. However, it is important to note that higher rates for investors means higher rates for Borrowers, so there is an important balance to be struck to ensure both investors and borrowers are offered a competitive product.
With any lending product, it is important to do detailed due diligence to ensure that you understand the risk involved, and are not merely looking at the target returns. While Loanpad works hard to manage its risks – including interest rate risk – no investment is entirely risk free. Market conditions can change dramatically, as we have seen in the recent past, and past performance is no indication of future success.
Loanpad is committed to doing what’s best for both its lending partners and its investors, through the active and prudent management of the loan portfolio.
[1] https://www.bankofengland.co.uk/monetary-policy-summary-and-minutes/2020/march-2020
[2] https://www.bankofengland.co.uk/monetary-policy-summary-and-minutes/2021/december-2021
[3] https://www.gov.uk/government/publications/autumn-statement-2022-documents/autumn-statement-2022-html
[4] https://www.bankofengland.co.uk/monetary-policy-summary-and-minutes/2024/may-2024#:~:text=Monetary%20Policy%20Summary%2C%20May%202024,maintain%20Bank%20Rate%20at%205.25%25.
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What Loanpad’s Latest Financial Results Mean for Investors
Loanpad grew its profits again in the year ended 31 December 2023, according to the company’s most recent financial statements.
During the 12 months ended 31 December 2023, Loanpad’s net assets grew to £1,183,852, from £725,454 in 2022 with nearly £700,000 of cash. This accords with Loanpad being profitable on a monthly basis since mid-2021.
But what does this mean for Loanpad’s investors?
All limited companies are required to submit annual financial reports to Companies House, where they are published online and easily available to members of the public. This is where Loanpad’s annual financial statements can be found, along with other administrative information about the firm.
It is important to note that this information relates to the Loanpad business itself, not the company’s loanbook performance. For more information on the loanbook performance or the performance of individual loans, investors can visit www.loanpad.com.
However, many investors are interested to know how robust their chosen peer-to-peer lending platform might be. Reviewing a company’s financial records is a great way to learn more about the underlying health of a business, and its growth trajectory since inception. Of course, past performance is no indication of future success, so this information should be used as a research reference only.
What do Loanpad’s results say about the company?
Loanpad has been publishing its accounts on Companies House since 2016, so investors and other interested parties can parse multiple years of the firm’s finances if they so wish.
One line to look for is ‘net assets’, as this can give an indication as to the overall financial position of the firm.
Loanpad has been profitable on a cash basis every month since the middle of 2021. Furthermore, the company has been narrowing its accumulated loses year-on-year, and increasing its total equity.
However, for Neil Maurice, Chief Operating and Finance officer, the company’s most significant financial feat is the fact that it the majority of its revenue is recurring.
“We are particularly proud of the fact that our income and expenditure is highly predictable and stable,” says Maurice. “We run a very clean, robust business and we are very transparent when it comes to our balance sheet and operations.
“We have grown the business steadily into profitable territory, and we are proud to say that we have increased our profits year-on-year between 2022 and 2023.
“Loanpad’s business model is built on transparency, and we want our investors to be reassured that they are working with a robust company.”
A big feature of Loanpad’s business model is that its revenue is almost entirely recurring and based on a share of interest alongside investors. Loanpad’s revenue is very consistent month on month based on the size of the loan portfolio. This means that Loanpad is not reliant on writing new loans to generate revenue. For example, if there were another economic shock, such as during Covid, where economic activity is heavily curtailed, our revenue would barely change meaning there would be no pressure to reduce costs or write new loans.
Loanpad’s investors can earn daily interest of between 5.5% and 6.5% by backing short-term property loans alongside a suite of experienced property lenders which have been hand-picked by Loanpad’s team.
All of these loans are initially secured at a maximum of 50 percent of the property value. There are no fees for investors, so Loanpad makes its money by taking a portion of the interest earned on each loan. To date, no investor capital has been lost.
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Loanpad Featured in Landmark 4th Way P2P Lending Index
Loanpad is proud to announce that it is one of the primary constituents of the newly-launched 4th Way P2P And Direct Lending (PADL) Index1.
The index covers more than half of the UK’s P2P lending market by current volume, at more than £745m.
It allows borrowers and investors to directly compare the performance of various P2P lending platforms and online direct lenders for the first time.
Loanpad is one of six lenders represented on the index, alongside CapitalRise, CrowdProperty, Invest & Fund, Kuflink, and Proplend.
Research and ratings company 4th Way collected ten years of historical performance data from these constituents ahead of the launch of the index.
An analysis of this data found that the annualised returns for P2P and online direct lending after costs have averaged out at 7.36 percent per annum.
Furthermore, there have been no down years for P2P investors, and existing investors have more than doubled their money over the past decade.
“We are proud to be among the first cohort of P2P lenders to be listed on the PADL Index,” said Louis Schwartz, Founder and Chief Executive of Loanpad.
“Creating this index required an enormous amount of research and we were happy to help by sharing our historical performance data with 4th Way.
“We are proud of our track record as a company, and we were delighted to see proof of the success of P2P lending over the past ten years.
“This is a fantastic asset class which allows investors to earn competitive returns while supporting the British economy. We hope that this index will help to shine a spotlight on this market so that more people can discover the benefits of P2P in a diversified portfolio.”
Neil Faulkner, Co-Founder and Managing Director of 4th Way added that the index launch shows the longevity and stability of P2P lending.
“We are finally able to show that P2P and other online direct lending is no longer new and the reason why it has survived now for nearly two decades with a very loyal investor base is because it has outperformed so many people’s expectations by a long margin,” Faulkner said.
“Not just in overall gains, but in its reliability and stability too.
“At the same time, money lending directly with borrowers who are putting the loans to good use brings many benefits to the nation as a whole, since banks often do not handle certain types of property-secured loans.”
The PADL Index is now live.
[1] https://www.4thway.co.uk/4thway-p2p-and-direct-lending-index/
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How Loanpad Manages Risk Amid Property Market Volatility
Property lending is as popular as ever in the UK, but no investment option is entirely risk free. In property lending, the key risk is that the value of the underlying property will decline substantially, thus making it harder for investors to recoup their capital if need be.
Many investors will remember the early months of the global financial crisis in 2007 and 2008, when house prices fell by between 20% and 30% in some areas, causing property-heavy investment portfolios to sink in value.
As a recession loomed at the start of 2023, UK house prices began to drop again, sparking concerns that another property crash was on the way.
However, this time around the property dip has been much less severe. By the end of last year, property prices had fallen by an average of 1.4%, with the average property in the UK valued at £285,0001. By April 2024, the average house price in the UK was £281,0002, but there were already signs of recovery in the market. According to the Land Registry’s House Price Index, property prices rose by 0.3% compared to the previous month, and were up by 1.1% compared to the previous year. This is a far cry from the double digit losses that property investors suffered during the 2007-2008 crash.
However, property lenders are understandably worried, and may choose to review their portfolio allocations in the light of these new values.
How do falling property prices affect Loanpad investors?
Loanpad’s investors back shared short-term property loans and earn interest daily. Loanpad partners with a select group of property lenders and spreads investor money across a carefully-chosen portfolio of secured property loans. All loan values are capped initially at 50% of the total property value. This means that the value of the underlying property would need to fall by at least 50% before investor capital is at risk.
“Loanpad has always taken a very conservative approach to lending,” says Neil Maurice, Chief Operating and Finance Officer at Loanpad.
“Loanpad only ever lends initially 50% of the value of any property, so if there is a property price crash of 30% or even 40%, it shouldn’t affect our stake in the properties in our portfolio.
“Yes, we’d be much more exposed at that point, but we would expect to recover our money back. Someone who is lending 70% loan-to-value would be much more exposed than we are.”
Maurice doesn’t believe that there will be a significant property crash in the UK this year, due to the extremely high demand for housing and the lack of supply. But the fluctuating value of property is something that lenders such as Loanpad pay close attention to throughout the loan cycle.
Loanpad will never initially lend more than 50% of the value of a property. However, when a valuation changes due to refurbishment or development, Loanpad can amend its funding to fit the new value.
“We do increase the value throughout the project, but it’s only based on the work that have been done,” says Maurice. “We don’t account for any development profit during that process either without an updated valuation, so we’re very conservative in our valuations.”
This conservative approach also involves applying rigorous due diligence at the start of Loanpad’s lending process. Loanpad only works with approved lending partners, and monitors each project from the very start of the term. This allows Loanpad’s management to identify any early issues and step in to protect investor funds if necessary.
This is the level of due diligence that property investors should expect from their investment provider, whether the property market is booming or declining. There are no guarantees when it comes to investing, but market awareness and prudent management can help to manage any potential risks, both now and in the future.
[1] https://www.gov.uk/government/news/uk-house-price-index-for-december-2023
[2] https://www.gov.uk/government/news/uk-house-price-index-for-april-2024
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Loanpad Prepares Major Software Update for Easier Investing
Loanpad is updating its software. We have taken this decision in order to make the site even more user friendly for our investors, and to ensure that it we are up to date with the latest development standards in the industry.
Fintech companies are innovative by nature, and software updates are an important part of a platform’s evolution. We hope that this new version will improve the overall site experience for our users and allow us to implement future updates even more seamlessly.
How will the software update affect investors?
There will be no significant change in the way that investors use the Loanpad platform. Our users will still be able to access their profiles as usual, and allocate funds in the usual way. However, the look of these pages will change once the new software has been rolled out.
“We have rebuilt the foundations of the back-end architecture in order to speed up processing times and enhance the user interface,” says Neil Maurice, Chief Operating & Finance Officer at Loanpad.
“For us, it is about being able to be nimble and able to make the most of modern technology. What we’re building now allows us to bolt on new solutions and build something really lean that is representative of the Loanpad brand.
“Users will see a different interface, but the actual day to day stuff won’t change massively for them.”
The software update is currently ongoing and is set to be rolled out by the fourth quarter of 2024.
So what will be different on the new site?
- More self-service features
Once the update has been released, investors will be able to take more control of their account settings by making use of a range of self-service features. For instance, users will be able to set a wider variety of interest preferences such as re-investing their interest or auto-lending all available cash, change their phone numbers and email address themselves, and speed-up the processing of investments from Standard into ISA accounts.
- Smartphone app
Loanpad will launch a smartphone app in the App Store and in the Google Store, so investors can track and manage their investments on the move.
- New profile page
The profile page will look different, with a new design that will make it easier to navigate the website.
- Streamlined onboarding for all
The onboarding process will be more streamlined. Individuals, companies and LLPs will be able to sign up separately using their own pathway.
- Biometric ID checks
Facial ID recognition will be introduced for the passport selfie. This will be integrated into the onboarding process to improve security and ease of use for new and existing investors.
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